Frequently Asked Questions

Everything you need to know about shopping with Aakdo.

Order & Shipping

Yes, we offer secure, Pan-India delivery. We partner with premium logistics providers (Delhivery, Bluedart, Xpressbees) to ensure your garments arrive safely.
Every Aakdo piece is meticulously handcrafted specifically for you. Because of the intricate embroidery and premium construction, please allow 15 to 20 business days for your garment to be prepared in our Jaipur studio. Once dispatched, transit takes an additional 3 to 5 working days to reach your destination. Quality takes time, and we promise it is worth the wait.
Yes, we offer Cash on Delivery on a partial payment basis. To confirm your COD order and initiate the crafting process, a nominal advance payment of ₹500 is required. The remaining balance can be paid directly to the courier upon delivery. To ensure a smooth delivery process, you will receive an OTP via SMS/WhatsApp to verify your order at checkout.

Exchanges

To maintain the pristine quality, hygiene, and intricate craftsmanship of our garments, we do not accept returns or process refunds.
We completely understand that finding your perfect fit is essential. We proudly offer a one-time size exchange per order. If you need a different size, simply initiate an exchange request within 7 days of delivery.
You can initiate your size exchange by visiting our Contact Us page. Please ensure the garment is entirely unused and has all original tags intact.

Sizing & Product Care

Our silhouettes are designed for effortless grace. You can find a detailed Size Guide on every product page. Please note that these are garment measurements. We recommend taking your body measurements and matching them to the chart for the perfect relaxed fit.
Every piece is meticulously crafted using premium, breathable fabrics and intricate embroidery. To preserve the integrity of the threads and the natural sheen of the fabric, we strictly recommend Dry Clean Only.

Still have questions?

Our team is always ready to help you find your perfect fit or assist with an existing order.